The Challenge

Guests expect world-class service from your brand, whether they're at the lobby lounge, rooftop bar, poolside bar, or a resort halfway across the globe. But without a unifying system, cocktails vary by location, shift, or bartender — weakening guest trust and brand identity.

The StepByStep Method

StepByStep isn't just a recipe collection — it's a proven Method. From new hires to seasoned professionals, every bartender can confidently prepare cocktails with accuracy, speed, and consistency.

And when a holiday special or new brand cocktail is added to your lineup, it becomes instantly available at every location in your portfolio. No retraining. No delays.

The Guest Experience

• • A guest can enjoy a holiday cocktail by the pool in Miami, then order that same drink made with consistency when they arrive in Honolulu.
• • Your brand cocktails are always identical — no more two locations serving two different drinks with the same name.
• • Bartenders can search by spirit to recommend drinks tailored to guest preferences.
• • Guests can also browse the cocktail library themselves, reassured that whatever they fancy, it can be made perfectly.